Iâm here to help you, Monday-Friday ⢠9am-5pm
Adele, experience coordinator
Iâm here to help you, Monday-Friday ⢠9am-5pm
Adele, experience coordinator
How it Works & FAQ
We reinvented how people think about newborn, baby and family photography and have grown into Sydneyâs most trusted in-home family photography providers.
Below you can read information how we operate our in-home newborn, baby and family photography sessions.
On arrival we will have approximately two hours together, including set-up and take-down. This gives everybody enough time to relax and enjoy the session without being rushed. Importantly, it gives young children and babies enough time without pressuring them to perform.
In this time, we will aim to capture approximately 20-25 images, depending on the type of shoot and how many people there are.
You can have the whole family take part, immediate family only, or just baby - it is up to you. We always recommend the parents have at least one or two photos with their baby; it will give their child a beautiful memory to cherish.
We donât need a lot of space to operate and have worked in EVERY kind of home, including granny flats and single rooms.
A blank wall and/or a bed (for baby shoots) will do. We have even worked on cushions on the floor. where a bed has not been accessible. Our photographers are very resourceful.
Your photographer will have a selection of wraps and textures, so there is nothing else required, unless you want to personalise your images with storytelling or sentimental items - we have had babies wrapped inside Daddyâs firemanâs helmet, soccer jerseys and police shirts. Our older families often include passions or hobbies in their session, like ballet, football or music. Check out our article on âWhat is a Portrait?â.
If something happens and you canât do your session on the day of booking, we do not usually charge for cancellations. This is a choice made by us to give families peace of mind and has been respected by our families; however if there are multiple last minute cancellations by the same family, we will have no choice but to charge a fee to cover our own costs.
At the end of each session you are given a booklet that contains all the information of what is next and all the options available to you at the time of the session, as well as a comprehensive price list. This enable our families to make informed choices. We do not rely on hard sales, we simply let our work do the talking.
Around two days before your online follow up we will prepare the images captured in the session, into a short âmini-movie previewâ for you to watch on your TV, or share with family across the world. Of course, these are watermarked as they are a preview, but nonetheless, our clients love the experience!
This is a callback to the early days of Grain & Weave when we used to project on peopleâs walls in their homes and they loved the experience of having the movie slideshow.
We follow up our sessions with an online consultation around 7-14 days after, depending on availability. This gives you the chance to discuss your options together as a family, using the booklet that we provided.
When online with your consultant you can compare, crop, design and discuss the images and packages in more detail.
By the end of the consultation you will be happy and assured that you have made the best decisions that fit within your requirements, desires and your budget.
General Questions
In-Home Newborn Baby Photos
Online Design Consultation
Products / Packages
Gift Voucher
Business Headshots
We are essentially a complete family and baby portrait photography studio.
We work with newborns, toddlers, adult kids and teens, pets and grandparents, though we get a lot of baby enquiries because our in-home format works so well.
Weâve captured up to five generations plus pets in one shoot before! If you can fit them in your house, we will capture it!
The main difference is that we bring the studio quality and a fun and relaxed experience to your home.
Our customers often shake our hands and give us hugs when we leave (*edit: this doesnât happen anymore due to the pandemic, but the sentiment is still there!).
When our returning customers call us for an update or new baby photoshoot, it is like talking to old friends. In fact, over 30% of our customers are returning customers.
These kind of relationships are special and must to be earned.
Just a quick read through any of our many reviews will help you understand why we are Sydneyâs most trusted in-home family photographers.
Currently we are on 100% 5-star rating and we have many more testimonials and personal messages, cards and gifts sent to us.
We are an on-location only service, which means that our office is not open to the public.
You can, however, contact Adele in our office between 9am and 5pm Monday to Friday by phone or email.
Our studio is in your home!
We have a âlooseâ radius set to 50km from the Sydney CBD. This is not set in stone and we can will always take enquiries by phone, for those extra special moments.
We regularly visit families and businesses in Sydney's West, Eastern Suburbs, North Shore, Inner West and Northern Beaches area.
We have visited over 146 different suburbs so far as of July 2022.
Some of our most recent locations have been:
Penrith, Liverpool, Parramatta, Hills District, Mosman, Hornsby, Turramurra, Pymble, Wahroonga, Warrawee, Willoughby, Ryde⌠you get the idea!
Not to worry! We are the masters of in-home baby and family photography! Only need a few metres of room is needed to work with. Your space is simply a place where we work and is contextual and usually unrecognisable.
Mostly we use blank walls for family and beds for baby shoots. In occasional cases, people want to include their home style - furniture, or pieces around the home that have meaning. Should you have no blank wall space available for us, simply let us know and weâll arrange a âplan Bâ. Every image we've ever taken has been shot in and around client's homes.
We have mastered the indoor family shoot and can almost guarantee a great experience and images every time because of the unique way in which we work.
Once you introduce the outdoors you are adding in multiple variables that are harder to control and can affect not only the quality of the images, but the experience too.
On top of this, babies fare a lot better in a controlled environment such as the bedroom and not outdoors when having a photoshoot. For those reasons, we donât work outdoors.
You can order all of the images in your consultation, no worries!
Donât forget, quality over quantity. You will notice your photographer spends time crafting each portrait to make you and your family look your best, as well as ensure the important factors such as composition, light and âfeelâ are spot-on.
In our short time together we will be creating a range of around 20-30 different images that give you some variety in your slideshow and choice when it comes to ordering.
Our many happy clients have commented on how difficult it is to choose because of the quality, but how much easier it was because of our process.
There is no perfect time, however we do recommend as soon as you can, if possible. A child is considered ânewbornâ at 0-2 weeks and a âbabyâ is 2 weeks and above. The closer to newborn they are, the higher the chances that they are more compliant and easier to shoot with. Of course, this is real life and babies will do what babies do!
Check out this article if youâd like to read some more info on baby photography ages.
If your baby is around one month old, you can still get great baby shots and definitely a lot more personality, but the trade-off is that it may take a little longer for each image to be created. Not to worry, we are experts at this, with literally thousands of babies having been photographed by our professional portrait photographers.
We advise that you allow plenty of time in your shoot to fit in feeds and naps so you can stay relaxed - the good news is that as they get older, they look even more cute!
We find it's always nice to use your own toys and blankets, particularly if they were gifts. We do have a small selection of beautiful blankets and textures you can include if you want to.
As part of every package we have included up to 60 minutes on Zoom with one of our senior staff members to assist you in choosing your favourite images.
During your appointment you will be able to use our customised software to compare and adjust the images to your liking, as well as preview them as collections or on your wall at home, using our âvirtual previewâ feature. Once you have finished and ordered, you know exactly what you are getting and will not require any further cropping or adjustment - ready to hang!
Please note, this step is an important part of our workflow and is required so we can maintain the high standard of product and service we are known for.
We have made high-quality family photography accessible.
Our Standard Package is $395 and covers all of the service, photography, editing and after-sales service, PLUS a 5-image digital album - that is great value for a professional and high quality product such as ours.
With this package you are not required to spend any further amount, however, all of our clients want to invest more because they love what we have made them! With options from just $75 for an extra image, up to handmade premium quality artwork from just $275, you are spoilt for choice.
Most families invest anywhere from $500-$1500 per session, depending on comfort level and resources, with all of them having enjoyed their experience and feeling that they have made a great investment. Many families go even further if they wish! Almost all of our customers we have visited have referred us on, or come back to us multiple times.
Our way of working is that we do great work and give you the information upfront, so you can make good decisions.
Due to the nature of hand crafted pieces, we allow four weeks from your order being placed to receiving them by courier. Digital images take around 5-7 days and are delivered securely online.
What makes you say that? The consultation is a critical part of the experience and an integral part of our teamâs workflow.
It is also your chance to have your say as to how you would like to receive them - black or white, cropped into a square, or presented in a classic 3:4 ratio or a modern 1:2 format?
Our company provides a tailored 'in-person service' and we are not an online print and dash. We will guide you through any questions you have, as well as help you come to the right decisions for you as to how you might want to display your portraits. A great experience is part of what we do and without it, we cannot provide the excellent service that we are known for.
We are not set up to provide online proofing and cannot provide this service.
As part of our award-winning service, we promise to keep all the images that you ordered on our servers for the life of the company.
We have THREE backups for your images; a local server, a remote server and online gallery service. These products are not cheap to maintain, but we have found that our clients have appreciated this in the (not common, but definitely occasional) event that something has happened to their copy of the images.
We have been requested for re-prints after the 2019-20 âBlack Summerâ fires destroyed two homes and belongings.
No.
OurStandard Package is designed to get you started easily on your professional photography journey with a minimum inclusion. If you change your mind on your inclusion, you can always put your initial investment into something else you prefer.
You can save by investing into our high-tiered packages such as a $600 or above, which includes $690 of value, for example.
We welcome extra credit in our gift vouchers - please contact us for customised gift amounts.
All customers have the choice of using their initial investment as an amount toward their final outcome, if they prefer.
This keeps their options open and allows unprecedented flexibility in the family photography industry.
Our physical wall art pieces start at just $275 for a 10"x10" Wood Panel with a 10âx10â handmade premium canvas retailing at $345.
We can also cater for large 40" feature pieces, handmade to order.
Single web-size digital images are just $75 each.
We have seasonal promotions on our wall-art and over 100 options, so there really is something for everyone at any level of investment.
Our digital images are supplied in two different formats to suit different needs: DIGI-ART & DIGI-PRINT
DIGI-ART is made for screens.
Optimised and balanced at just the right point of quality VS file size. It is intended for devices and screens and therefore will not print large. The files are approximately 1MB in size that makes them perfect for sharing easily with family and friends by email or social media, but still look super sharp on the latest high-resolution retina computer and tablet/phone screens available today.
DIGI-PRINT is meant to be printed and can be printed in professional quality (if you take it to a professional printer!) up to 20 inches, uncropped.
A dry, clean microfibre cloth is perfect. Try to avoid using cleaners and products. Canvas and Wood Panels are protected with an optically clear laminate to keep them safe against sunlight and curious fingers. Stone pieces are naturally rugged in finish and require only a light dusting.
We use genuine Canon archival ink and in some cases protect the pieces with a laminate (see above). Kept in indirect sunlight, you can expect your pieces to last you many years without any fading or discolouring. We want you to hand them down through the family!
Yes, your voucher will be delivered by Express Post (unless otherwise specified) and you will be supplied with a tracking number. Presentation is everything. We will hand write a note for you and include a letter printed on fine linen that gives the details of their gift and how to redeem.
Call 1300 476054 or click HERE to purchase your voucher. Once you have paid your invoice you will receive your voucher by Express Post within approximately three business days. If required sooner, this can be done by request.
Our photographers are excellent portrait artists and have years of experience with business and corporate photography.
Please let us know if you are planning on having some business portraits made and we will book a seperate session for you, which can be either before or after on the same day if needed.
We do not recommend trying to have your business portrait captured during your family session as it breaks the rhythm of the session and can affect the outcome. Please allow our photographers to do what they do best!
We supply your images ready to go. It is important however that your images look natural and recognisable as you. We show you at your best with great light and years of photography experience.
We shoot tethered to a laptop and require your staff to select their images with any specific retouching requirements immediately after their session. This cuts down time considerably. After this, you can expect to have your images delivered via digital download link within 24-48 hours per 10-20 people.
