I’m here to help you, Monday-Friday • 9am-5pm
Adele, experience coordinator
The moment has been captured - now you have the opportunity to pause and give your family portraits the attention they deserve. The Online Consultation is where you will decide how they will be preserved.
It is easy to tell yourself you will decide later, when life is quieter and everything feels more organised. But the reason for capturing this chapter is to preserve it now. Most families prefer a print collection because it offers greater value and makes the process simple. You will also have the guidance of an experienced designer throughout.
Before your online consultation
A few thoughtful decisions now can help your photographs remain useful, visible and safely preserved for years to come.
Consider the long-term future of your images, as well as what you want right now. If preserving your family photographs for future generations matters to you, consider print as part of your collection.
Your images are held temporarily while you make your choices. Once your order is complete, we retain only the images you selected, in the format you purchased.
Different formats offer different levels of flexibility. We will help you decide what belongs on a screen, in your archive or on the wall.
A simple way to keep the additional photographs you do not want to let go of.
Our most flexible digital format, giving you greater control over how your images can be used and preserved.
Every print collection includes your full set of images in Full-Size Archive format as standard.
Personal guidance, from home
Conducted over a Zoom video call, think of this as a relaxed and creative enhancement to your experience.
View your images and choose your favourites
You will be able to see your images clearly and, using our specialist software, compare your favourites side by side and refine your selection.
Request adjustments and get the perfect composition
Whether you choose handcrafted wall art or digital images we will ensure each photograph is prepared for the way you plan to enjoy it.
Display it in your home
DIY prints, smaller digital options, or from our handmade range; we can make sure it is perfect for how you want to display your memories.
Please be prepared to join your scheduled online consultation 5 minutes early using the provided Zoom meeting ID.
You may need to update your Zoom app if you haven’t used it in a while.
No download is required; you can join via your web browser.
Using a laptop or desktop computer
Read through your guide again, so you can make your decisions confidently on the day, as well as be aware of the promotions
Relax and have fun!
Payment Options
Full payment is required when ordering. Afterpay is available for orders over $1,500.
We expect to be wth you for around 30 minutes, but please allow an hour to give yourself ample decision-making time.
What are my payment options?
We accept most major cards and you pay during your consultation.
Afterpay is available on request and our 0% in-house payment plan is available for amounts over $1500.
As part of your package, the consultation time is included and we kindly request that you complete your purchase on the day.
Some of our handmade pieces can be displayed without the need for using screws or nails. Our smaller designs will fit in all types of home in Sydney easily.
Ask your designer for more information on this.
We are fortunate to be a very busy small business.
Please help us to avoid delays to your experience by booking your Online Design Consultation in advance or keeping your allocated time.
If you must reschedule, please contact the office ASAP so we can make other arrangements.
PLEASE NOTE: CANCELLATIONS OR RESCHEDULING CAN RESULT IN LONG DELAYS.
Our handmade range is not for everyone.
Everyday Digital images are ideal for devices, sharing and standard family prints.
Full-Size Digital Archive files provide greater flexibility for larger printing and future use.
All print collections include the full set of your selected images in Full-Size Digital Archive format as standard.
